KEY RESPONSIBILITIES:
Recruitments and Selection:
Responsible for recruitment and selection of frontline sales team
Identifying and using low cost hiring sources
Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies
Tracking of hiring to ensure month on month manpower plans are met
Ensure hiring within the allocated budgets
Joining & On-Boarding:
Responsible for smooth on-boarding of new hires
Ensuring timely generation of Employee Codes
Ensuring timely generation of appointment letters
Conduction HR Induction and orientation program
HR Operations:
Ensuring proper and complete documentation post selection of candidates
Collection of all required pre-joining documents.
Collection of Joining kit/post joining documents from the candidates
Leave and Attendance management for new joinees
Timely salary processing of all employees
Employee Engagement:
Responsible for designing local level employee engagement initiatives and rolling them out.
Townhall meetings with employees on regular basis
Regular branch visit and meeting with constituents
Driving 100% participations for various surveys such as KENEXA/PULSE etc.
Drive preparation and implementation of Kenexa action plans
PERFORMANCE MANAGEMENT:
Ensure all G & M sheets are completed within plan timelines
Facilitate the G & M review process to ensure that all reviews are completed within timelines
Educate employees on usage of the online performance management system
Contribute to the Promotion Gate and Goal Sheet creation for the year
Facilitate building of a Leadership Pipeline through the Management Development Process
Query and Grievance Management:
As HR SPOC, responsible for managing employee related queries and their resolution
Ensuring proactive employee communication on process and policies
Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances
Track employee escalations and take proactive steps
Exit Management:
Keeping track of all exits happening within the zone
Conducting exit interviews and attrition analysis
Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement