Role Purpose:
This position is responsible for full oversight of Accounts Receivables processes within the Company.
Responsibilities:
- Ensuring timely AR Cash Application in accordance with the company policy.
- Monitoring and managing workflow to assure timely delivery of agreed SLA’s.
- Work towards successful implementation of new pilot projects and transitions by preparing the project plan, and proper coordination with the global and local teams.
- Develop AR processes to improve productivity and quality of the team.
- Review & close Aged items.
- Developing the team and monitoring their performance and providing timely feedbacks. Ensuring people development through job rotations and trainings.
- Managing Team Issues (Bandwidth; Overtime; backup, Operational).
- Ensuring back-ups exists for all the tasks.
- Tracking and maintaining metrics for a variety of data includes productivity, error rates, etc.
- Work closely with GBS NA team on any process related queries, transition plans and monitor and manage escalations.
Required qualifications and skills:
- Work Experience: More than 10 years of work experience or degree based in finance
- Industry Experience: BPO industry
- Education: B.Com/ M.Com/ M.B.A.
- Licensing/Certification: Chartered Accountant-is an advantage
- Functional Knowledge: Accounts Receivables
- Technical Knowledge: Knowledge of integrated financial software
- Language: Fluent English
Location: Jaipur
Annual CTC: INR 10 to 14 LPA
Job Mode: Hybrid (2 days in a week, work from office)