Role: Support Manager – Oracle Fusion Cloud/Oracle R12 EBS

Expectations:

• Handled teams of 20+, with background in in Oracle Fusion Cloud/E-Business Suite with 10+ years of total relevant experience across modules like GL/AP/AR/Assets/Expenses/Cash Mgmt. 
• Proven experience as project manager
• Should have handled transitions from other service providers, acted as transition manager for support engagements
• Industry expertise in retail, manufacturing preferred
• Good with measuring project metrics/KPI’s, establishing governance
• Having handled at least 1 implementation in Oracle Fusion Cloud, is a good SME and has played the role of functional SME earlier,  handling end to end implementation projects.
• Should have good authority of the various features in Fusion Financial/SCM modules
• Responsible for measuring, reporting SLA’s KPI’s
• Should have been in customer locations and handled transformation engagement/support engagements
• Ability to build rapport with team members and clients
• Experience with customers in Middle East, India, USA is preferable
• Should have worked in project types including implementation, upgrade, Development and support.

Location: Chennai

Annual CTC: Up to INR 30 LPA

Job Type: Work from office