Job Summary: 

The System Administrator will assist in planning and be responsible for installation and providing operational support for all the Infinity Env including back end support and channels of Temenos Infinity.

Key Responsibilities: 

• The successful candidate will have experience in delivering and operating stable and cost-effective Financial Application systems that support the organization’s I.T. applications, infrastructure, and services Your future duties and responsibilities
• Supports the Application Management by performing tasks on Temenos Infinity & related applications in multiple environments
• Able to perform management of specific tasks on other Financial Services applications, including tasks related to change management, release management, and incident management.
• Provides server maintenance in command line operations for non windows operating system environments (based experience in either Linux, Unix, AIX)
• Administers web server operations (based on experience in either WebSphere)
• Leads the creation of service level objectives and reporting as required
• Provides standard infrastructure operations including service management, incident management, change management, and problem management.
• Supports and provides guidance to desktop support analysts on issues related to Infinity or Spotlight application, servers and/or storage.
• Deploys configuration changes and code upgrades including Online Banking, Mobile Banking and Core updates & releases
• Works with hosting provider on infrastructure management (Websphere, AIX, Oracle, Windows, Virtualization, JAVA)
• Performance tuning and results experienced; always part of the conversation
• Log analysis and management
• Performs tasks to establish and monitor key performance indicators, taking effective action where results are below SLA targets
• Ensures that effective ITIL-based best practices are maintained for interactions with support vendors, and in particular IBM the hosting provider
• Supports 24/7 production systems. Works off standard hours as part of team to provide daily weekday coverage and 24 hour on call availability Required qualifications to be successful in this role

Expected Skills:

• Related work experience role in a 24x7 operating environment.
• Experience applying ITIL best practices is preferred.
• Should have experience with Temenos Infinity, Spotlight and configuration management in environments.
• Good experience with web servers/ database installation and support.
• Experience managing or delivering IT services and operations within outsourced services environment.

Industry Knowledge:

• Banking and Finance: Understanding of banking operations, financial products, and regulatory requirements. This would be a plus
• Expertise on Systems: Experience with core banking systems, Digital channels and payment processing systems.

Experience required: 4-6 Years

Location: Chennai and Bangalore