ROLE PURPOSE:
This position is responsible to lead the Accounts Payables team.
Responsibilities:
- Manage day-to-day activities within the team – Invoice processing, T&E claims, vendor mailbox management and reporting.
- Reviews Vendor Reconciliation and performs AP quality checks.
- Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA’s.
- Perform quality check on the deliverables follows before it is sent to the clients
- Respond to clients on any process related queries and manage 1st level escalations
- Develop AP processes to improve productivity and quality of the team.
- Participate in the new pilots projects & work towards proper transition of knowledge to team.
- Supervise and train junior staff or new trainees and encourage good follow up skills and work ethic.
- Creating back-ups for all the tasks
- Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc.
- Work with manager to resolve any personnel problems or conflicts that may arise in the team.
- In addition to administrative responsibilities, the Team leader may be expected to perform follow-up work as well, depending upon the requirement.
- Identify trends within the portfolio to improve the productivity.
Work Experience: 7 - 10 years of work experience
Industry Experience: BPO industry
Education: B.Com/ M.Com/ M.B.A.
Licensing/Certification: Chartered Accountant-is an advantage
Functional Knowledge: Accounts Payables
Technical Knowledge: Knowledge of integrated financial software