Roles & Responsibilities

You’ll have the opportunity to:

• Experience in Payment operations, Billing, E-Commerce platform, working on subscription, Ticketing System, Basic SQL queries.
• Communication should be excellent, willing to work in shifts. Build key relationships with Operations, Product Management and Tech/Dev. teams to drive change across the DAZN payment ecosystem
• Support the launch of new payment features, new markets, and ensure the smooth running of existing processes.
• Work on top priority projects and initiatives to improve revenue collection and reduce churn, contributing to shaping how DAZN evolves in the next years.
• Upskill in all payment, ecommerce, and analytics tasks in supportive and collaborative environment.
• Own your pillar of Commerce and become an expert in your field, comprising of many areas, such as Mobile payments (Apple IAP), direct payments (Credit Card), Access codes (Gift Codes), etc…

You’ll be set up for success if you have:

• The ability to own the day-to-day management and functions of the payment ecosystem including (but not limited to): Subscriptions & Billing, CRM systems, PSP backends and Mobile Payment systems.
• Customer first mentality to support the global customer service teams to manage and resolve payment issues without SLAs.
• Knowledge of payment methods and markets, with an ability to support new market launches, product launches, price increases and feature rollouts.
• Strong understanding of transactional analysis and payment ecosystem optimization (auth rate optimization etc...), with a proven track record in subscription-based business models.

Salary Range : INR 8 to 10 LPA