Job Scope/Duties:

• Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
• Dealing with customer issues and churning out an easy-to-follow solution. Inbound calls/queries handling 
• Email and social media communication for offers & updates
• Lead Generation. MIS

Skill required:

• Have a good communication skills with ability to convince customers
• Computer proficiency is must. Knowledge of CRM systems

Segment : Food Industry(FMCG/Food/Dairy)

Location : Gwalior

Experience : 1 -2 Years

Qualification - Any Graduate