Gama Advisory Services LLP

Customer Care Executive/Telecaller

Full Time Madhya Pradesh, INDIA 3 years ago Best In Industry

Job Overview

Industry

COM

Salary Package

Best In Industry

Job Type

Full Time

Experience

1-3 years

Location

Madhya Pradesh, INDIA

Openings

3 Positions

Posted

3 years ago

Job Description

Job Scope/Duties:

  • Conducting customer satisfaction surveys to understand what areas of the company's services need improvements
  • Dealing with customer issues and churning out an easy-to-follow solution. Inbound calls/queries handling 
  • Email and social media communication for offers & updates
  • Lead Generation. MIS

 

Skill required:

 

  • Have a good communication skills with ability to convince customers
  • Computer proficiency is must. Knowledge of CRM systems

 

Segment : Food Industry(FMCG/Food/Dairy)

Location : Gwalior

Experience : 1 -2 Years

Qualification - Any Graduate

 

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